Taraherbal take your privacy very seriously and treat all your personal information as confidential. To find out more scroll below.
When setting up an account, you will be asked to provide us with your name, billing address and delivery address details, your email address, telephone number and a password. We will also require your credit/debit card details, when you are placing an order.
We may also collect information about you such as your name, address and contact details where you enter a competition or prize-draw we are operating.
We may obtain information about your usage of our site to help us develop and improve it further
We use your information for the following purposes:
We may disclose your information to members of our Group for the purposes listed above.
We do not store customer credit card details nor do we share customer details with any 3rd parties
We may disclose your personal information to carefully selected service providers and agents who operate elements of our web site service and process data on our behalf. These may include businesses who provide technology services such as hosting for our servers and email distribution and business partners who provide delivery fulfillment services.
From time to time we may also provide your information to carefully selected customer service agencies for research and analysis purposes, on our behalf, so that we can monitor and improve the services we provide for you and other customers.
Where such disclosures are made, this will be under contractual arrangements with us and carried out in accordance with the requirements of the Act.
We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual
In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud.
We may also disclose your personal information to our subsidiaries and affiliated companies and any successors in title to our business.
We do not hold your credit card details. Financial transactions take place directly and securely with our payment handling provider.
If you believe your details are incorrect you can amend your details by logging onto your ‘My Account’ on our site.
We may from time to time make available through our site certain services provided by third parties. To gain access to these services, you must register with these third parties and deal with them direct. Please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
You can check, supplement and update the information you have provided by accessing your “Settings” section of your account. You may also close your Taraherbal account by contacting us using the methods provided below.
If you decide to close your account, we will deactivate it, and remove your personal data. Remember that once your account is closed, you will no longer be able to login, access your personal information. You can however, open a new account at any time.
We may offer members the option to save information related to method and choice of payment on our Website. If you save such payment details in your account on Taraherbal, you will be able to add, delete or modify that information at any time during which your account remains open in Account Settings.
You can change your marketing preferences at any time during which your account remains open through the Subscriptions page in your member account.
In accordance with applicable law, you may have the right of access, the right of rectification, the right to erasure, the right to restrict processing, the right to data portability and the right to object. Please find below more details and information on how and when you can exercise your rights. We will respond to your request within one month, but have the right to extend this period with two months.
In accordance with applicable law, you may have the following rights with regard to your personal data:
You can exercise several of your rights through the personal information section of your account. To exercise your other rights you can file a request by email to firstname.lastname@example.org
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. In an effort to speed up our response, we may also contact you to ask you for further information in relation to your request.
The information which we collect about you may be transferred outside the European Economic Area. In the event of such transfer, we will ensure the adequate standard of security is in place for example by incorporating the European Commission approved clauses into our agreements with such third parties to ensure the security of your personal data.